Frequently Asked Questions about Our Web Site and Email
Messages


 | Your web site doesn't look good on my computer, but it looks fine on my
neighbor's. What's the problem? We've chosen common fonts and
toned-down colors hoping that they'll look good on almost every computer.
But your browser, your fonts, your monitor and it's resolution can all impact
how our site appears. Hopefully, our choices will look good on the
majority of computers out there! Our web site looks best if you use
Microsoft's Internet Explorer as your web browser however we also test to
ensure it functions with Mozzilla's Firefox and Apple's Safari browsers.
|
 | I'm having trouble receiving emails from Camp Crossroads. What can I
do? On our home page you'll find our "email
tracker" which will summarize the "mass email" messages we send out.
It will also have a link that shows more details about the messages we sent
out. For example, when we send out the unit assignment email, we're also
going to post the information on our web site.
Often our email ends up in parent's "junk" or "spam" boxes. You'll have
to work with your internet service provider to resolve that issue.
|
 | How often is your web site updated? We hope you'll find our web
site helpful! We've put a lot of effort into anticipating your questions
and concerns and addressing them in advance! We update our site
frequently. At least once a week. Sometimes daily. Sometimes
hourly! At the bottom of each page you'll see a "revised" date.
That's the date the page was last updated.
|
 | I sent you an email asking a question, but instead of answering me, you
sent me a link to a web page. What's up with that? The answer to your question can be found on our web site. We
spent a lot of time crafting the answers to our Frequently Asked Questions.
If we just whip off a quick answer to an email, there's a chance we'll create
confusion because we'll give you a quick answer instead of a complete answer!
If the frequently asked question page isn't really answering your question, please email us again.
We may have misunderstood your original question; a little more detail may
help us craft a better answer.
|
 | I'm trying to access the For Campers Only area. Where do I get
the password? The For Campers Only area is a restricted,
password-protected portion of our web site available only to those who have
been accepted to camp. It contains information that is only pertinent to
those who have been accepted to Camp Crossroads. The password is sent during
the confirmation process. We encourage you to write it down somewhere
safe so that you'll have it when you need it.
|
 | How do I know if I'm seeing the most current information on your web
site? If you visit our web site frequently, be sure to
refresh your browser.
When you visit a web site, your computer makes a copy of the page and stores
it on your hard drive to make page retrieval faster. To make sure you're looking at the
latest updates, you can force your computer to "fetch" a fresh copy. Go to
our web site. If you use Internet Explorer as your browser, hold down the
Shift key, go to the "View" menu, then "Refresh". If you use Netscape it's
"Reload" instead of "Refresh".
|

Revised:
01/11/12 08:41
| |















|